From Bright Pattern Documentation
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*[[scenario-builder-reference-guide/Exercises/HowtoCreateaVoiceScenarioThatDistributesSurveystoaPercentageofRandomCustomers | Distribute Surveys to a Percentage of Random Customers]] | *[[scenario-builder-reference-guide/Exercises/HowtoCreateaVoiceScenarioThatDistributesSurveystoaPercentageofRandomCustomers | Distribute Surveys to a Percentage of Random Customers]] | ||
*[[scenario-builder-reference-guide/Exercises/HowtoCreateaVoiceScenarioThatRoutesCallerstoLastAgentwithVoicemail | Route Callers to the Last Agent and Provide a Voicemail Option]] | *[[scenario-builder-reference-guide/Exercises/HowtoCreateaVoiceScenarioThatRoutesCallerstoLastAgentwithVoicemail | Route Callers to the Last Agent and Provide a Voicemail Option]] | ||
| + | *[[Scenario-builder-reference-guide/Exercises/Skill-BasedRoutingandAutoAttendant | Skill-Based Call Routing with an Auto Attendant Choice]] | ||
*[[scenario-builder-reference-guide/Exercises/HowtoCreateaVoiceScenarioSurvey | Voice Scenario Survey]] | *[[scenario-builder-reference-guide/Exercises/HowtoCreateaVoiceScenarioSurvey | Voice Scenario Survey]] | ||
*[[scenario-builder-reference-guide/Exercises/ConversationalIVRScenario | Use Conversational IVR in a Scenario]] | *[[scenario-builder-reference-guide/Exercises/ConversationalIVRScenario | Use Conversational IVR in a Scenario]] | ||
Revision as of 16:57, 3 April 2019
• 日本語
<translate>= Exercises =
- Overview
- Scenario Builder Basics
- All Scenario Exercises
- Create a Basic Scenario
- Pop Case or Contact Information
- Chat Scenario That Uses Bots
- Block Specific Incoming Phone Numbers
- Distribute Surveys to a Percentage of Random Customers
- Route Callers to the Last Agent and Provide a Voicemail Option
- Skill-Based Call Routing with an Auto Attendant Choice
- Voice Scenario Survey
- Use Conversational IVR in a Scenario
- Scenario Example
- Downloadable Scenario Templates
</translate>/prevnext/