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Revision as of 22:05, 10 April 2019
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API Reference
Agent Desktop APIs
Access Agent Desktop functions using JavaScript; control agent states and handle calls from .NET-based applications.
Embedded Desktop API
The Embedded Agent Desktop API allows you to use Agent Desktop directly from your webpage.
List Management API
Manage the contents of outbound calling lists and Do Not Call lists via third-party applications.
Mobile APIs
Develop customer-facing mobile/web apps for advanced chat, voice, and video communications.
Recording API
Download recording audio files along with their associated metadata with the Recording Retrieval API.
SMS/MMS API
Send and receive SMS and MMS messages, as well as track delivery status with the SMS/MMS API.
Statistics API
Work with subscriptions, real-time statistics, dispositions, and more with the Real-Time Statistics API.
Tenant Management API
Transfer tenant configuration between various environments, create tenants from templates, and more.
User Management API
Automate user provisioning with third-party systems using the User Management API.
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