From Bright Pattern Documentation
| Line 2: | Line 2: | ||
= Overview = | = Overview = | ||
To integrate Microsoft Dynamics 365 in your Bright Pattern Contact Center operations, you should complete our integration configuration steps in the following order: | To integrate Microsoft Dynamics 365 in your Bright Pattern Contact Center operations, you should complete our integration configuration steps in the following order: | ||
| − | # [[Microsoft-dynamics-365-integration-guide/Configuration/ | + | |
| − | # [[ | + | # [[Microsoft-dynamics-365-integration-guide/Configuration/EnableScenariosAccessDynamics365 | Configuration Section A: Enable Scenarios and Access to Dynamics 365]]<br /><br /> |
| − | # [[ | + | # [[Microsoft-dynamics-365-integration-guide/Configuration/EnableAgentDesktopIntegration | Configuration Section B: Enable Agent Desktop Integration]]<br /><br /> |
| + | # [[Microsoft-dynamics-365-integration-guide/Configuration/AddIntegrationAccount | Reference: How to Add an Integration Account in Bright Pattern]]<br /><br /> | ||
Revision as of 21:00, 6 September 2019
• 日本語
<translate>
Overview
To integrate Microsoft Dynamics 365 in your Bright Pattern Contact Center operations, you should complete our integration configuration steps in the following order:
- Configuration Section A: Enable Scenarios and Access to Dynamics 365
- Configuration Section B: Enable Agent Desktop Integration
- Reference: How to Add an Integration Account in Bright Pattern
</translate>