From Bright Pattern Documentation
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The Bright Pattern Contact Center ''Form Builder Reference Guide'' describes the building blocks of the Bright Pattern Contact Center web forms. This guide explains how to use these building forms to build custom forms for the Agent Desktop application. | The Bright Pattern Contact Center ''Form Builder Reference Guide'' describes the building blocks of the Bright Pattern Contact Center web forms. This guide explains how to use these building forms to build custom forms for the Agent Desktop application. | ||
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Forms are configured in the Contact Center Administrator application, while the form fields are added and edited in the Form Builder application. | Forms are configured in the Contact Center Administrator application, while the form fields are added and edited in the Form Builder application. | ||
For more information about form management, such as association of forms with outbound campaigns, see the ''Contact Center Administrator Guide'', section [[contact-center-administrator-guide/ActivityForms|Forms]]. | For more information about form management, such as association of forms with outbound campaigns, see the ''Contact Center Administrator Guide'', section [[contact-center-administrator-guide/ActivityForms|Forms]]. | ||
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[[File:New-Form-50.PNG|800px|thumbnail|center|Drag and drop fields to build custom forms with the Form Builder application]] | [[File:New-Form-50.PNG|800px|thumbnail|center|Drag and drop fields to build custom forms with the Form Builder application]] | ||
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Latest revision as of 04:13, 29 May 2024
• 日本語
Purpose
The Bright Pattern Contact Center Form Builder Reference Guide describes the building blocks of the Bright Pattern Contact Center web forms. This guide explains how to use these building forms to build custom forms for the Agent Desktop application.
Forms are configured in the Contact Center Administrator application, while the form fields are added and edited in the Form Builder application. For more information about form management, such as association of forms with outbound campaigns, see the Contact Center Administrator Guide, section Forms.
