Latest revision as of 04:02, 29 May 2024

Pause Call and Screen Recording

Mutes call recordings and screen recordings using the following commands.

Mute Call Recordings

Mutes call recording (e.g., when an agent opens a payment screen, a third-party web application loaded into Agent Desktop may issue the JavaScript command).

Note that it does not require loading API code on the application's page.

Syntax

parent.frames.postMessage('{"command": "MUTE_CALL_RECORDINGS"}', '*');

Mute Screen Recordings

Mutes screen recording (e.g., when an agent opens a payment screen, a third-party web application loaded into Agent Desktop may issue the JavaScript command).

Note that it does not require loading API code on the application's page.

Syntax

parent.frames.postMessage('{"command": "MUTE_SCREEN_RECORDINGS"}', '*');

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@@ Line 1: / Line 1: @@
-<translate>= Pause Call and Screen Recording=
-{|border="1" style="border-collapse:collapse" cellpadding="5"
+= Pause Call and Screen Recording=
-|'''Syntax'''
+Mutes call recordings and screen recordings using the following commands.
-|''parent.frames.postMessage('{"command": "MUTE_CALL_RECORDINGS"}', '*');''
-|-
-|'''Description'''
-|Mutes call recording (e.g., when an agent opens a payment screen, a third-party web application loaded into Agent Desktop may issue the Javascript command). Note that it does not require loading API code on the application's page.
-|-
-|}
+== Mute Call Recordings ==
+Mutes call recording (e.g., when an agent opens a payment screen, a third-party web application loaded into Agent Desktop may issue the JavaScript command).
-{|border="1" style="border-collapse:collapse" cellpadding="5"
+Note that it does not require loading API code on the application's page.
-|'''Syntax'''
-|''parent.frames.postMessage('{"command": "MUTE_SCREEN_RECORDINGS"}', '*');''
-|-
-|'''Description'''
-|Nutes screen recording (e.g., when an agent opens a payment screen, a third-party web application loaded into Agent Desktop may issue the Javascript command). Note that it does not require loading API code on the application's page.
-|-
-|}
+=== Syntax ===
+ parent.frames.postMessage('{"command": "MUTE_CALL_RECORDINGS"}', '*');
-<center>[[desktop-javascript-api-specification/ResumeScreenRecording|< Previous]]  |  [[desktop-javascript-api-specification/ResumeCallandScreenRecording|Next >]]</center>
-</translate>
+== Mute Screen Recordings ==
+Mutes screen recording (e.g., when an agent opens a payment screen, a third-party web application loaded into Agent Desktop may issue the JavaScript command).
+Note that it does not require loading API code on the application's page.
+=== Syntax ===
+ parent.frames.postMessage('{"command": "MUTE_SCREEN_RECORDINGS"}', '*');