Latest revision as of 04:02, 29 May 2024

Set Reporting Custom Field

Allows custom reporting fields to be entered during an agent’s interaction with a customer; the method works like the Set Custom Reporting Field scenario block.

Request

Syntax

setReportingCustomField(name, value);

Parameters

Parameter	Type	Optional/Required	Description	Example
name	String	Required	The name of the custom reporting field	"custom1"
value	String	Required	The resulting value of the custom reporting field	"$(variable_in_field)"

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@@ Line 1: / Line 1: @@
-<translate>= Set Reporting Custom Field=
+= Set Reporting Custom Field=
-This function allows [[contact-center-administrator-guide/CustomReportingFields|custom reporting fields]] to be entered during an agent’s interaction with a customer; the method works like the [[scenario-builder-reference-guide/SetCustomReportingField|Set Custom Reporting Field]] scenario block.
+Allows [[contact-center-administrator-guide/CustomReportingFields|custom reporting fields]] to be entered during an agent’s interaction with a customer; the method works like the [[scenario-builder-reference-guide/SetCustomReportingField|Set Custom Reporting Field]] scenario block.
+== Request ==
+=== Syntax ===
+ setReportingCustomField(name, value);''
-== Syntax ==
+=== Parameters ===
-''setReportingCustomField(name, value);''
+{|border="1" style="border-collapse:collapse" cellpadding="5"
+| '''Parameter'''
-== Parameters ==
+| '''Type'''
-''name'' – String containing the name of the custom reporting field (e.g., ''custom1'', ''custom2'', etc.)
+| '''Optional/Required'''
+| '''Description'''
-''value'' – String containing the resulting value of the custom reporting field
+| '''Example'''
+|-
+| name
+| String
+| Required
-<center>[[desktop-javascript-api-specification/PostVariable|< Previous]]  |  [[desktop-javascript-api-specification/CompleteInteraction|Next >]]</center>
+| The name of the custom reporting field
-</translate>
+| "custom1"
+|-
+| value
+| String
+| Required
+| The resulting value of the custom reporting field
+| "$(variable_in_field)"
+|}