From Bright Pattern Documentation
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| − | <translate>
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| − | = Cases and Email =
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| − | *[[agent-guide/Work/CasesEmail/Overview | Overview]]
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| − | *[[agent-guide/GeneralInformationAboutHandlingEmail | About Handling My Cases or Email]]
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| − | *[[agent-guide/Work/UnderstandingCaseStates | About Case States]]
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| − | *[[Agent-guide/Tutorials/Cases#Accepting_Email | Accepting Email]]
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| − | * [[agent-guide/Work/UnderstandingEmailCasesandThreads | Cases Versus Threads]]
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| − | *[[Agent-guide/Tutorials/Cases#Follow-ups | Follow-ups]]
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| − | *[[Agent-guide/Tutorials/Cases#Fonts | Fonts]]
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| − | *[[Agent-guide/Tutorials/Cases#Handling_Email | Handling Email]]
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| − | *[[Agent-guide/Tutorials/Cases#Masking_Data | Masking Data]]
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| − | *[[Agent-guide/Tutorials/Cases#Print | Print]]
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| − | *[[Agent-guide/Tutorials/Cases#Retrieving_Email_from_Queue | Retrieving Email from Queue]]
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| − | *[[Agent-guide/Tutorials/Cases#Reviewing_Email | Reviewing Email]]
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| − | *[[Agent-guide/Tutorials/Cases#Search | Search]]
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| − | | + | = Cases and Email = |
| − | </translate>
| + | * [[agent-guide/Work/CasesEmail/Overview | Overview]] |
| | + | * [[agent-guide/Work/CasesEmail/CasesEmailandThreads | Cases, Email, and Threads]] |
| | + | * [[agent-guide/Work/CasesEmail/MyCasesInterface | My Cases Interface]] |
| | + | * [[Agent-guide/Work/CasesEmail/CaseStates | Case State]] |
Latest revision as of 04:01, 29 May 2024
