From Bright Pattern Documentation
< 5.19:Agent-guide | Work
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| − | = Cases and Email = | + | = Cases and Email = |
* [[agent-guide/Work/CasesEmail/Overview | Overview]] | * [[agent-guide/Work/CasesEmail/Overview | Overview]] | ||
| + | * [[agent-guide/Work/CasesEmail/CasesEmailandThreads | Cases, Email, and Threads]] | ||
* [[agent-guide/Work/CasesEmail/MyCasesInterface | My Cases Interface]] | * [[agent-guide/Work/CasesEmail/MyCasesInterface | My Cases Interface]] | ||
| − | * [[ | + | * [[Agent-guide/Work/CasesEmail/CaseStates | Case State]] |
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Latest revision as of 04:01, 29 May 2024