Latest revision as of 04:02, 29 May 2024

Notes System

The Notes System component is a free-form text field that duplicates the function of the call notes field of the Agent Desktop application.

Note: This control is supported in version 5.x for forms created in the Form Builder application version 3.x. For component properties, see Bright Pattern Contact Center Documentation version 3.x.

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-<translate>= Notes System=
+= Notes System=
-The Notes System component is a free-form text field that duplicates the function of the '''call notes''' field of the Agent Desktop application. A form can have only one component of this type. For more information, see section [[agent-guide/HowtoEnterDispositionsandNotes|How to Enter Dispositions and Notes]] of the ''Agent Guide''.
+The Notes System component is a free-form text field that duplicates the function of the '''call notes''' field of the Agent Desktop application.
+'''Note''': This control is supported in version 5.x for forms created in the Form Builder application version 3.x. For component properties, see Bright Pattern Contact Center Documentation [https://help3x.brightpattern.com/3.18:Form-builder-reference-guide/NotesSystem version 3.x].
 [[File:Activity-Form-Notes-System.png|225px|Activity form notes system]]
-To add this component to your activity form, hold and drag the component from the component menu on the left, onto the blank form on the right.
-== Settings ==
-The following settings can be specified for the Notes System component.
-=== Style ===
-Select or define the [[form-builder-reference-guide/FormBuilderOverview|text style]] for text appearing in this field. Choose from the following options:
-* << None >>
-* Text
-* Title
-* Label
-* Hyperlink
-* Note
-[[File:Activity-Form-Notes-Settings.png|400px|center|Activity form Notes System settings]]
-</translate>