From Bright Pattern Documentation
No edit summary |
Updated via BpDeleteTranslateTags script |
||
| (One intermediate revision by one other user not shown) | |||
| Line 1: | Line 1: | ||
=Reporting Database Specification= | |||
Introduction | Introduction | ||
*[[reporting-database-specification/Purpose | Purpose]] | *[[reporting-database-specification/Purpose | Purpose]] | ||
| Line 26: | Line 26: | ||
*[[reporting-database-specification/interaction_quality_monitoring_grades | interaction_quality_monitoring_grades]] | *[[reporting-database-specification/interaction_quality_monitoring_grades | interaction_quality_monitoring_grades]] | ||
*[[reporting-database-specification/surveys | surveys]] | *[[reporting-database-specification/surveys | surveys]] | ||
*[[Reporting-database-specification/voice_recordings | voice_recordings]] | |||
Latest revision as of 04:03, 29 May 2024
• 日本語
Reporting Database Specification
Introduction
Statistical Data
- General Information About Statistical Data
- agent_performance
- team_performance
- service_in_time_counters
- service_performance
- overflow_counters
- disposition_counters
- callback_counters
- requested_skills
- scenario_steps_counters
- concurrent_users
Detailed Records