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− | = セグメントキー値リスト= | + | = Segment Key Value List= |
− | セグメントキー値リストは、お客様またはコンタクトの優先度レベル(金、銀、銅など)を選択するセレクターです。このコンポーネントは、表示されているフォームの例で赤色で囲まれています。
| + | Segment Key Value List is a selector for choosing a priority level (i.e., gold, silver, or bronze) for a customer or contact. |
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| + | '''Note''': This control is supported in version 5.x for forms created in the Form Builder application version 3.x. For component properties, see Bright Pattern Contact Center Documentation [https://help3x.brightpattern.com/3.18:Form-builder-reference-guide/SegmentKeyValueList version 3.x]. |
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− | [[File:Form-Segment-3x-50.PNG|800px|thumbnail|center|設定モードにおけるセグメントキー値リストのコンポーネント]]
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− | | + | [[File:Form-Segment-3x-50.PNG|800px|thumbnail|center|Segment Key Value List component in Configuration mode]] |
− | このコンポーネントをフォームに追加するには、コンポーネントをクリックしたまま、左側のコンポーネントメニューから右側の空白のフォームにドラッグします。
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− | ==フィールドプロパティ ==
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− | このコンポーネントのフィールドプロパティは次のとおりです。
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− | [[File:Form-Segment-Prop-3x-50.PNG|450px|thumbnail|center|セグメントキー値リストのフィールドプロパティ]] | |
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− | === スタイル ===
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− | ''スタイル''プロパティを使うと、コントロール要素がフォームに表示される方法を変更できます。
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− | You can select a style from the following options:
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− | * << None >>
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− | * Text
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− | * Title
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− | * Label
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− | * Hyperlink
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− | * Note
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− | You can also click '''add/edit''' to add another style or edit the selected style, choosing from different fonts, sizes, colors, and other style elements.
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− | [[File:Form-Edit-Styles-Save-3x-50.PNG|450px|thumbnail|center|Select font, size, color, and other style elements]]
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− | Clicking '''Save as''' allows you to name and save the style you just added/edited, and that style becomes available in the drop-down selector for the ''Style'' and ''Edit Style'' properties.
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− | [[File:Form-Save-As-3x-50.PNG|450px|thumbnail|center|Save the style with a new name]]
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− | === Edit Style ===
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− | The ''Edit Style'' property allows you to select the style defined in the ''Style'' property. The style you select here is what is shown on the form.
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− | === Name ===
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− | The ''Name'' property allows you to change the name of the control as it appears on the Control Palette. For example, you can change the name "Segment Key Value List" to simply "Priority" or anything else.
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− | === Form label ===
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− | The ''Form label'' is the text label for this control, and it is shown on the form itself. For example, specifying form label "Priority level" will display "Priority level" on the form beside the Segment Key Value List field.
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− | === Display Type ===
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− | For this control, the ''display type'' is automatically set to '''Key Value List'''. Note that there are many other display types from which to choose.
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− | === Data field ===
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− | The data field is a variable that gets and fills in the contact's priority level on the form, if known. For this control, the ''Data field'' is automatically set to '''Contact.segment''', but you can click the link to select a specific data field to map to this field instead.
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− | [[File:Form-Company-Data-3x-50.PNG|450px|thumbnail|center|Data field mapping example]]
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− | === Items ===
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− | ''Items'' are the choices listed in the Segment Key Value List selector. Click '''add/edit''' to add or change the items in the selector. For example, adding items Gold, Silver, and Bronze will cause them to be displayed as shown.
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− | [[File:Form-Segment-List-3x-50.PNG|450px|thumbnail|center|Segment Key Value List]]
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− | === Options ===
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− | * '''Hidden''' - Select this option to hide the Segment field on the form. The label will be there, but the field to enter text will not.
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− | * '''Editable''' - Select this option to allow the user to edit the field on the form.
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− | * '''Required''' - Select this option to require the user to fill in the field on the form.
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− | === Hide if read-only and empty ===
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− | Like the ''Hidden'' option, selecting the ''Hide if read-only and empty'' option will hide the field from view.
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− | === Initial value, static ===
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− | The ''initial value'' helps people to know what to type in that field. It's default text that appears in the Revenue Text field on editable preview. For example, entering "priority" in this property will place "priority" into the form field.
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