From Bright Pattern Documentation
< 5.19:Agent-guide | Tutorials | Calls
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| − | <translate>= How to Stop | + | <translate>= How to Stop Call Recording= <!--T:1--> |
| − | Depending on your permissions, you may be able to stop the recording of a call (e.g., per a customer request) | + | Depending on your permissions, you may be able to stop the recording of a call (e.g., per a customer request) temporarily (e.g., in order to prevent some sensitive data from being recorded). Your system administrator will provide instructions for when call recording may have to be stopped. You can stop recording at any time during your phone call. |
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| − | To stop recording of the call, click the button. The recording will stop from that moment, and the button appearance will change to show the '''start''' control [[File:Record-Call-Button-50.png|26px]]. To resume recording at any time, click the button. | + | To stop the recording of the call, click the button. The recording will stop from that moment, and the button appearance will change to show the '''start''' control [[File:Record-Call-Button-50.png|26px]]. To resume recording at any time, click the button. |
Revision as of 20:06, 17 May 2019
<translate>= How to Stop Call Recording= Depending on your permissions, you may be able to stop the recording of a call (e.g., per a customer request) temporarily (e.g., in order to prevent some sensitive data from being recorded). Your system administrator will provide instructions for when call recording may have to be stopped. You can stop recording at any time during your phone call.
If a call is being recorded, the call recording button will show the stop control 
.
To stop the recording of the call, click the button. The recording will stop from that moment, and the button appearance will change to show the start control 
. To resume recording at any time, click the button.
</translate>/prevnext/