提供: Bright Pattern Documentation
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| − | = | + | = Classic Overview = |
| − | '' | + | This section of the ''Salesforce Integration Guide'' explains how to integrate your Bright Pattern Contact Center with Salesforce in the Salesforce Classic view. |
| − | == | + | == Integration Configuration Steps == |
| − | #[[sfdc-integration-guide/Classic/InstallingaManagedPackage | | + | #[[sfdc-integration-guide/Classic/InstallingaManagedPackage | Install Managed Package]] |
| − | #[[Sfdc-integration-guide/Classic/CallCenterSetup | | + | #[[Sfdc-integration-guide/Classic/CallCenterSetup | Set up Call Center]] |
| − | #[[sfdc-integration-guide/Classic/EnablingAccesstoSFDCDatafromScenarios | | + | #[[sfdc-integration-guide/Classic/EnablingAccesstoSFDCDatafromScenarios | Add Connected App to Enable Scenarios to Access Salesforce Data]] |
| − | #[[sfdc-integration-guide/Classic/EnablingSingleSign-On | | + | #[[sfdc-integration-guide/Classic/EnablingSingleSign-On | Enable Single Sign-On in Salesforce]] |
| − | #[[sfdc-integration-guide/Classic/IntegrationAccount | | + | #[[sfdc-integration-guide/Classic/IntegrationAccount | Add Salesforce Integration Account in Bright Pattern]] |
| − | # [[Sfdc-integration-guide/Classic/ScreenPop | | + | # [[Sfdc-integration-guide/Classic/ScreenPop | Enable Screen Pop for Multiple-Matching Records]] |
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Latest revision as of 22:55, 9 September 2021
• English
Classic Overview
This section of the Salesforce Integration Guide explains how to integrate your Bright Pattern Contact Center with Salesforce in the Salesforce Classic view.