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= サービス=
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= Services =
このセクションでは、コンタクトセンターのサービス(音声、チャット、メールなど)を設定する方法を学びます。 このセクションのチュートリアルは、サービスの効率的な使用に役立ちます。
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In this section, you will learn how to configure services (e.g., voice, chat, email, etc.) for your contact center. The tutorials in this section are meant to help you get services up and running quickly.
  
詳しい情報については、''コンタクトセンター管理者ガイド''[[Contact-center-administrator-guide/ServicesandCampaignsOverview |  サービスとキャンペーン概要]]をご覧ください。
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For more information, see the ''Contact Center Administrator Guide'', section [[Contact-center-administrator-guide/ServicesandCampaignsOverview |  Services and Campaigns Overview]].
  
== チュートリアル ==
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== Tutorials ==
*[[Tutorials-for-admins/Chat/ChatServiceConfiguration |  チャットサービスの設定]]
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*[[Tutorials-for-admins/Chat/ChatServiceConfiguration |  Chat Service Configuration]]
*[[Tutorials-for-admins/Services/EmailServiceConfiguration |  メールサービスの設定方法]]
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*[[Tutorials-for-admins/Services/EmailServiceConfiguration |  How to Configure Email Services]]
*[[Tutorials-for-admins/Services/InboundVoiceServiceConfiguration |  受信コールの音声サービスの設定]]
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*[[Tutorials-for-admins/Services/InboundVoiceServiceConfiguration |  Inbound Voice Service Configuration]]
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*[[Tutorials-for-admins/Services/OutboundMessagingCampaign/Overview | Outbound Messaging Campaign Configuration]]
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*[[Tutorials-for-admins/Services/OutboundPreviewCampaign/Overview | Outbound Preview Campaign]]

Latest revision as of 08:11, 10 September 2021

• English
• 5.19 • 5.3 • 5.8

Services

In this section, you will learn how to configure services (e.g., voice, chat, email, etc.) for your contact center. The tutorials in this section are meant to help you get services up and running quickly.

For more information, see the Contact Center Administrator Guide, section Services and Campaigns Overview.

Tutorials