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= Set Reporting Custom Field= | |||
Allows [[contact-center-administrator-guide/CustomReportingFields|custom reporting fields]] to be entered during an agent’s interaction with a customer; the method works like the [[scenario-builder-reference-guide/SetCustomReportingField|Set Custom Reporting Field]] scenario block. | Allows [[contact-center-administrator-guide/CustomReportingFields|custom reporting fields]] to be entered during an agent’s interaction with a customer; the method works like the [[scenario-builder-reference-guide/SetCustomReportingField|Set Custom Reporting Field]] scenario block. | ||
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| "$(variable_in_field)" | | "$(variable_in_field)" | ||
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Latest revision as of 04:02, 29 May 2024
Set Reporting Custom Field
Allows custom reporting fields to be entered during an agent’s interaction with a customer; the method works like the Set Custom Reporting Field scenario block.
Request
Syntax
setReportingCustomField(name, value);
Parameters
| Parameter | Type | Optional/Required | Description | Example |
| name | String | Required | The name of the custom reporting field | "custom1" |
| value | String | Required | The resulting value of the custom reporting field | "$(variable_in_field)" |