From Bright Pattern Documentation
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= dialNumber = | = dialNumber = | ||
Makes a voice call for the logged-in agent, using a specified destination number. Note that only extension numbers of other contact center users can be dialed. | Makes a voice call for the logged-in agent, using a specified destination number. Note that only extension numbers of other contact center users can be dialed. | ||
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To get a response, use [[Embedded-agent-desktop-sdk-specification/Methods/getState | getState]] to display agent state and interaction data. | To get a response, use [[Embedded-agent-desktop-sdk-specification/Methods/getState | getState]] to display agent state and interaction data. | ||
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Latest revision as of 04:09, 29 May 2024
dialNumber
Makes a voice call for the logged-in agent, using a specified destination number. Note that only extension numbers of other contact center users can be dialed.
Request
Syntax
window.bpspat.api.dialNumber(phone_number)
Parameters
| Parameter | Type | Description |
| phone_number | function | Destination phone number |
Response
Empty.
In response to the request, the phone number is dialed.
To get a response, use getState to display agent state and interaction data.