From Bright Pattern Documentation
imported>Tracy |
(Updated via BpDeleteTranslateTags script) |
||
| Line 1: | Line 1: | ||
| − | + | = Set Reporting Custom Field= | |
Allows [[contact-center-administrator-guide/CustomReportingFields|custom reporting fields]] to be entered during an agent’s interaction with a customer; the method works like the [[scenario-builder-reference-guide/SetCustomReportingField|Set Custom Reporting Field]] scenario block. | Allows [[contact-center-administrator-guide/CustomReportingFields|custom reporting fields]] to be entered during an agent’s interaction with a customer; the method works like the [[scenario-builder-reference-guide/SetCustomReportingField|Set Custom Reporting Field]] scenario block. | ||
| Line 26: | Line 26: | ||
| "$(variable_in_field)" | | "$(variable_in_field)" | ||
|} | |} | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
Latest revision as of 04:13, 29 May 2024
Set Reporting Custom Field
Allows custom reporting fields to be entered during an agent’s interaction with a customer; the method works like the Set Custom Reporting Field scenario block.
Request
Syntax
setReportingCustomField(name, value);
Parameters
| Parameter | Type | Optional/Required | Description | Example |
| name | String | Required | The name of the custom reporting field | "custom1" |
| value | String | Required | The resulting value of the custom reporting field | "$(variable_in_field)" |