Revision as of 18:15, 10 September 2019

Resume Call and Screen Recording

Uses the following commands to resume a call recording or screen recording that is currently muted.

Unmute Call Recordings

Resumes call recording (e.g., when an agent exits a payment screen, a third-party web application loaded into Agent Desktop may issue the JavaScript command).

Note that it does not require loading API code on the application's page.

Syntax

parent.frames.postMessage('{"command": "UNMUTE_CALL_RECORDINGS"}', '*');

Unmute Screen Recordings

Resumes screen recording (e.g., when an agent exits a payment screen, a third-party web application loaded into Agent Desktop may issue the Javascript command). Note that it does not require loading API code on the application's page.

Syntax

parent.frames.postMessage('{"command": "UNMUTE_SCREEN_RECORDINGS"}', '*');

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-<translate>= Resume Call and Screen Recording=
+<translate>
+= Resume Call and Screen Recording=
+Uses the following commands to resume a call recording or screen recording that is currently muted.
-{|border="1" style="border-collapse:collapse" cellpadding="5"
+== Unmute Call Recordings ==
-|'''Syntax'''
+Resumes call recording (e.g., when an agent exits a payment screen, a third-party web application loaded into Agent Desktop may issue the JavaScript command).
-|''parent.frames.postMessage('{"command": "UNMUTE_CALL_RECORDINGS"}', '*');''
-|-
-|'''Description'''
-|Resumes call recording (e.g., when an agent exits a payment screen, a third-party web application loaded into Agent Desktop may issue the Javascript command). Note that it does not require loading API code on the application's page.
-|-
-|}
+Note that it does not require loading API code on the application's page.
+=== Syntax ===
+ parent.frames.postMessage('{"command": "UNMUTE_CALL_RECORDINGS"}', '*');
+== Unmute Screen Recordings ==
+Resumes screen recording (e.g., when an agent exits a payment screen, a third-party web application loaded into Agent Desktop may issue the Javascript command). Note that it does not require loading API code on the application's page.
+=== Syntax ===
+ parent.frames.postMessage('{"command": "UNMUTE_SCREEN_RECORDINGS"}', '*');
-{|border="1" style="border-collapse:collapse" cellpadding="5"
-|'''Syntax'''
-|''parent.frames.postMessage('{"command": "UNMUTE_SCREEN_RECORDINGS"}', '*');''
-|-
-|'''Description'''
-|Resumes screen recording (e.g., when an agent exits a payment screen, a third-party web application loaded into Agent Desktop may issue the Javascript command). Note that it does not require loading API code on the application's page.
-|-
-|}
-<center>[[desktop-javascript-api-specification/PauseCallandScreenRecording|< Previous]]  |  [[desktop-javascript-api-specification/Callback|Next >]]</center>
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