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<translate>= Remote Assist =

• Remote Assist Overview
• Remote Assist on Macs
• The Remote Assist Tab
• How to Use Remote Assist
• How to Download and Run the Remote Assist Application
• Customer Interaction Window
• Beginning a Chat Remote Assist Session
• Beginning a Phone Call Remote Assist Session
• Accidental Session End Within a Remote Assist Session
• How to Continue a Remote Assist Chat Session if the Client's Browser Must Be Restarted
• How to Elevate the Desktop and Continue a Remote Assist Session
• How to Switch a User to Administrator Mode in Windows
• How to Use Send keys During a Remote Assist Session
• Leaving a Remote Assist Session
• Multiple Agents on a Remote Assist Session
• Multiple Remote Assist Sessions
• Navigating the Available Monitor Screens in a Remote Assist Session
• New PIN or URL in a Remote Assist Session
• Pop the Remote Assist Viewing Window
• Remote Assist Activity History
• Remote Assist Within a CRM Session
• Transferring a Remote Assist Session to Another Agent
• Transferring Files in a Remote Assist Session

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