From Bright Pattern Documentation
< 5.8:Supervisor-guide
Revision as of 22:40, 15 January 2019 by imported>Elizabeth
<translate>= Group Chat =
The Group Chat feature allows agents, supervisors, and other users to chat within your contact center. Many features of Group Chat are similar to Internal Chat and Service Chat; however, Group Chat is not for chatting with individual users or customers.
For specific Group Chat information, please refer to How to Use Group Chat.
</translate>/prevnext/