From Bright Pattern Documentation
< 5.19:Saml2-single-sign-on-integration-guide
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About
Bright Pattern integrates with Security Assertion Markup Language (SAML) 2.0 identity providers such as Okta, ForgeRock, Active Directory Federation Services (ADFS), and Google Cloud, allowing you to configure single sign-on (SSO) functionality for Bright Pattern’s Agent Desktop and Contact Center Administrator applications.
The SAML 2.0 Single Sign-On Integration Guide provides instructions on how to install and configure Active Directory Federation Services (ADFS), ForgeRock, and Google G Suite to work in an integrated manner with Bright Pattern Contact Center software.