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• 5.19 • 5.2 • 5.3 • 5.8


Bright Pattern integrates with Security Assertion Markup Language (SAML) 2.0 identity providers such as Okta, ForgeRock, and Active Directory Federation Services (ADFS), allowing you to configure single sign-on (SSO) functionality for Bright Pattern’s Agent Desktop and Contact Center Administrator applications.

The SAML 2.0 Single Sign-On Integration Guide provides instructions on how to install and configure Active Directory Federation Services (ADFS) and ForgeRock to work in an integrated manner with Bright Pattern Contact Center software.

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