Navigation menu

Bright Pattern Documentation
    • ⧼login-private⧽
  • Edit 5.19‌
    • History
    • Get the Book as HTML Page
    • Get the Book as PDF
From Bright Pattern Documentation
< 5.19:Service-now-integration-guide
Revision as of 04:03, 29 May 2024 by BpDeeplTranslateMaintenance (talk | contribs) (Updated via BpDeleteTranslateTags script)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
• 5.19

Contents

  • ServiceNow Integration Guide
    • Introduction
  • Purpose
  • About
  • AudienceConfiguration
  • Prerequisites
  • ServiceNow Integration Configuration
  • ServiceNow Integration Configuration for Manual Installation
  • ServiceNow Integration Configuration for Saving Activity HistoryScenarios and Automation Templates
  • Accessing ServiceNow Data from Scenarios
  • Configuration
  • Scenario Blocks
  • Automation TemplatesFeatures and Usage
  • Integrated Agent Desktop
  • Softphone and Click-to-Call
  • Activity
  • Data Privacy Notice

ServiceNow Automation Templates

  • ServiceNow Automation Templates Overview
  • Searching for a Contact by Phone
  • Contextual Search and Screen Pop
  • Object Creation and Updating
  • Dynamic Searching
  • Self-Service Catalog Request
  • Automated Ticket Deflection
  • SLA-Based Priority Routing
  • Change-Advisory Board Voting
  • Automatic Notifications
    < Previous | Next >
Retrieved from "https://help.brightpattern.com/index.php?title=5.19:Service-now-integration-guide/AutomationTemplates&oldid=145792"