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• 5.19 • 5.3 • 5.8

Contents

  • Salesforce Integration Guide
    • Introduction
  • Purpose
  • Audience
  • Integration ScopeIntegration Steps
  • Prerequisites
  • Salesforce Classic
  • Salesforce Lightning
  • Salesforce ServiceTutorials
  • Tutorials Overview

Lightning

  • Lightning Overview
  • Install Managed Package
  • Set up Call Center
  • Create a Lightning App
  • Add Connected App to Enable Scenarios to Access Salesforce Data
  • Enable Single Sign-On
  • Add Salesforce Integration Account in Bright Pattern
  • Enable Screen Pop
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