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Reporting Overview

Section Reporting is where the reports in section Reports are defined, uploaded, and managed. Note that the settings configurable in these sections affect the reports in section Reports. For more information, see the Reporting Reference Guide.

Sections

The following is a list of sections in the Contact Center Administrator application, section Reporting.

• Report Templates
• Reporting Settings
• WFM Reports
• Teleopti WFM Reports

Reporting

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