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< 5.3:Contact-center-administrator-guide‎ | ApplicationNotes

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• 5.19 • 5.3 • 5.8

Contents

Contact Center Administrator Guide

Introduction

Contact Center Administrator IntroductionUser Interface
Contact Center Administrator User InterfaceTutorials
About TutorialsConcepts
About ConceptsUsers and Teams
Users & Teams SectionsDirectory
Directory SectionsScenario Entries
Scenario Entries SectionsScenarios
About ScenariosWorkflows
WorkflowsServices and Campaigns
About Services & CampaignsLists
ListsDo Not Call Lists
Do Not Call ListsTasks
Tasks SectionsCase & Contact Management
Case & Contact Management SectionsCall Center Configuration
Call Center Configuration SectionsQuality Management
Quality Management SectionsReporting
Reporting SectionsCustom
Custom SectionsSecurity
Security SectionsApplication Notes
Application Notes
- About
- Bria Mobile Softphone Configuration
- Cisco SPA Hardphone Configuration
- Polycom Hardphone Configuration
- Setting Up Private S3 Storage
- Softphone Solo Configuration
- WebRTC Browser Audio LimitationsAppendices
Appendices

Application Notes

Application notes are supplementary materials that provide further instructions and procedures for various subjects related to the configuration or integration with Bright Pattern Contact Center software.

The following application notes are available for use with Contact Center Administrator:

Bria Mobile Softphone Configuration
Polycom Hardphone Configuration
Cisco SPA Hardphone Configuration
Setting Up Private S3 Storage

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