From Bright Pattern Documentation
< 5.3:Viber-integration-guide
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Prerequisites
Viber integration requires that you have admin-level access to both Bright Pattern Contact Center and a Viber Public Account (login into partner portal using your Viber app).
Software Versions
For all types of integration described in this guide, the following is required:
- Bright Pattern Contact Center version 5.0 or later
- A Viber Public Account
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