From Bright Pattern Documentation
< 5.19:Embedded-agent-desktop-sdk-specification | Methods
Revision as of 00:37, 9 February 2019 by Tracy (talk | contribs) (Tracy moved page 5.3:Embedded-agent-desktop-sdk-specification/Methods/DialingTransfers to 5.3:Embedded-agent-desktop-sdk-specification/Methods/dialNumber)
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Dialing and Transfers
This method is used for dialing phone numbers and transferring calls. There are four types of requests.
Requests
Dial Number
Dials the phone number.
Syntax
window.bpspat.api.dialNumber(phone_number)
Parameters
| Parameter | Type | Description |
| phone_number | function | Destination phone number |
Select Service
Selects the service for the call.
Syntax
window.bpspat.api.selectService(phone_number)
Parameters
| Parameter | Type | Description |
| phone_number | function | Destination phone number |
Single Step Transfer
Transfers the call to another number in a single step.
Syntax
window.bpspat.api.singleStepTransfer(phone_number)
Parameters
| Parameter | Type | Description |
| phone_number | function | Destination phone number |
Single Step Conference
Initiates a conference call with another phone number in a single step.
Syntax
window.bpspat.api.singleStepConference(phone_number)
Parameters
| Parameter | Type | Description |
| phone_number | function | Destination phone number |
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