提供: Bright Pattern Documentation
• English
interaction_quality_monitoring
interaction_quality_monitoring表の各行には、 interaction_step_idフィールドに記載され、指定された集約間隔で完了した対話セグメントのレビューが示されます。
データの説明
次の表には、名前（IDなど）、データタイプ (BIGINT, BINARY, BIT, DATETIME, ENUM, INT, VARCHARなど)、 interaction_quality_monitoring 表の各メトリック（つまり、列）の説明が含まれます。
| Column Name | Data Type | Description |
| id | BINARY (16) | Primary key |
| interaction_step_id | BINARY (16) | Reference to identifier of the reviewed interaction segment in the call_details table; depending on the type of call (inbound or outbound), it could be either the callee_interaction_step_id or callee_interaction_step_id field |
| review_time | DATETIME | Start time of the review activity; time is given in Universal Coordinated Time (UTC) |
| review_agent_login_id | VARCHAR | Reviewer’s login as defined in configuration |
| review_agent_first_name | VARCHAR | Reviewer’s first name as defined in configuration |
| review_agent_last_name | VARCHAR | Reviewer’s last name as defined in configuration |
| review_notes | TEXT | Reviewer’s notes for the reviewed interaction segment |