interaction_quality_monitoringEach row in the ''interaction_quality_monitoring'' table represents an instance of review of an interaction segment referred to in the ''interaction_step_id'' field that was completed in the given aggregation interval.The following table offers the name (i.e., ID), data type (e.g., BIGINT, BINARY, BIT, DATETIME, ENUM, INT, VARCHAR, etc.), and description for each metric (i.e., column) of the ''interaction_quality_monitoring'' table.|'''Column Name'''|'''Data Type'''|'''Description'''|-|'''id'''|BINARY (16)|Primary key|-|'''interaction_step_id'''|BINARY (16)|Reference to identifier of the reviewed interaction segment in the ''call_details'' table; depending on the type of call (inbound or outbound), it could be either the ''callee_interaction_step_id'' or ''callee_interaction_step_id'' field|-|'''review_time'''|DATETIME|Start time of the review activity; time is given in Universal Coordinated Time (UTC)|-|'''review_agent_login_id'''|VARCHAR|Reviewer’s login as defined in configuration|-|'''review_agent_first_name'''|VARCHAR|Reviewer’s first name as defined in configuration|-|'''review_agent_last_name'''|VARCHAR|Reviewer’s last name as defined in configuration|-|'''review_notes'''|TEXT|Reviewer’s notes for the reviewed interaction segment|}