• English

• 5.19 • 5.3 • 5.8

レポートテンプレートのダウンロード

Bright Patternコンタクトセンター管理者アプリケーションは、多数のレポートテンプレートを提供しています。レポートテンプレートを使用すると、Jaspersoft Studioでカスタムレポートを簡単に作成できます。

Note that report templates are available in either .jrxml or .bpxml format. Only CSV reports have the .bpxml file extension. The capability to export a large volume of data as a CSV report (.bpxml) is currently provided for two report types only: Agent Activity (CSV) and Call Detail (CSV).

How to Download Report Templates

1. From Contact Center Administrator's Configuration menu, navigate to Reporting > Report Templates.
2. Select the template(s) that you wish to modify.
   
   
3. In the Properties tab, beside the report template file name, click download.
   
   
   

   Contact Center Administrator > Reporting > Report Templates
   
   
   
4. When the file is opened in Jaspersoft Studio, the report template appears as shown.
   
   
   

   A .jrxml report template file in Jaspersoft Studio
   < 前へ | 次へ >