From Bright Pattern Documentation
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*[[agent-guide/HowtoConnectaVoiceApplicationtoYourCall | How to Connect a Voice Application to Your Call]] | *[[agent-guide/HowtoConnectaVoiceApplicationtoYourCall | How to Connect a Voice Application to Your Call]] | ||
*[[agent-guide/HowtoRecordaCall | How to Record a Call]] | *[[agent-guide/HowtoRecordaCall | How to Record a Call]] | ||
| − | *[[agent-guide/HowtoStoporPauseCallRecording | How to Stop | + | *[[agent-guide/HowtoStoporPauseCallRecording | How to Stop Call Recording]] |
*[[agent-guide/HowtoUsePre-recordedMessages | How to Use Prerecorded Messages]] | *[[agent-guide/HowtoUsePre-recordedMessages | How to Use Prerecorded Messages]] | ||
*[[agent-guide/HowtoCollectaVoiceSignature | Voice Signatures ]] | *[[agent-guide/HowtoCollectaVoiceSignature | Voice Signatures ]] | ||
Revision as of 20:08, 17 May 2019
Calls
Accepting/Rejecting Calls
After Call Work and Dispositions
Conferences
Consultations and Transfers
Directory
Favorites
Follow-ups
Mute and Hold
Placing Calls
Recording and Voice
- How to Connect a Voice Application to Your Call
- How to Record a Call
- How to Stop Call Recording
- How to Use Prerecorded Messages
- Voice Signatures
Redialing
Sending Numeric Information
Service Queue