From Bright Pattern Documentation
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*[[agent-guide/HowtoCreateaCasefromaChatSession | How to Create a Case from a Chat Session]] | *[[agent-guide/HowtoCreateaCasefromaChatSession | How to Create a Case from a Chat Session]] | ||
Flagging Chats | Flagging Chats | ||
| − | *[[agent-guide/HowtoFlagaChatSession | How to Flag | + | *[[agent-guide/HowtoFlagaChatSession | How to Flag an Interaction]] |
Follow-ups | Follow-ups | ||
*[[agent-guide/HowtoScheduleaFollow-UpActivityfromaChatSession | How to Schedule a Follow-Up Activity from a Chat Session]] | *[[agent-guide/HowtoScheduleaFollow-UpActivityfromaChatSession | How to Schedule a Follow-Up Activity from a Chat Session]] | ||
Revision as of 18:35, 20 March 2019
Chats
Accepting/Rejecting Chats
Audio/Video Chats
Canned Responses
Chat Center
Co-browsing
Creating Cases
Flagging Chats
Follow-ups
Forms
Multiple Chats
Sending Chat Messages
Terminate the Chat
Transfers