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From Bright Pattern Documentation
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Contents
Viber Integration Guide
Introduction
About
Audience
Configuration
Prerequisites
Integration Configuration
Scenarios
Customizing Interactions Using Scenarios
Scenario Configuration
Scenario Blocks
Features and Usage
Using Viber on Agent Desktop
Customer View
Customer View
For the customer, the Viber chat looks the same as any other normal Viber interaction.
Viber conversation on mobile
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