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• 5.19 • 5.2 • 5.3 • 5.8


Facebook Messenger integration requires that you have admin-level access to both Bright Pattern Contact Center and your organization’s Facebook App and Facebook Page.

Software Versions

For all types of integration described in this guide, the following is required:

  • Bright Pattern Contact Center version 5.0 or later
  • A Facebook App
  • A Facebook Page

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