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• 5.2 • 5.3

Set Disposition

The Set Disposition scenario block allows scenarios to specify a disposition for the interaction.


Scenario Builder Set Disposition scenario block


Settings

Set Disposition

Set Disposition is the disposition name or the associated numeric code. If the disposition with the specified name or numeric code cannot be found, the interaction disposition will be set to Disposition Not Found.


Scenario Builder Set Disposition scenario block settings


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