- Form Builder Reference Guide Introduction
- How to Launch Form Builder
- Form Builder OverviewDynamic Layout Editor
- Dynamic UI Overview
- Working with Controls
- Previewing and Saving Forms Static Layout Editor
- Static UI Overview
- Using Form Controls
- Saving FormsForm-Building Exercises
- How to Configure Activity Forms
- How to Configure Activity History Forms
- Customizing Activity History Forms to Show Notes
- How to Display Searchable Call List Columns in Activity FormsAll Form Controls
- Address1 Postal Addresses
- All Email Addresses
- All Phone Numbers
- All Postal Addresses
- Call Number
- Company Text
- Complete System
- Contact Source
- Date Time
- 1.1 Field Properties
- Disposition Button
- Disposition System
- Email Address
- Employees Text
- Fields Group
- First Text
- Goto Page
- Last Text
- Manual Augmentation System
- MediaPlayer URL
- Notes System
- Phone-home Multi phone
- Phone Number
- Picture Static
- Primarymail Multi email addresses
- Revenue Text
- Search Panel
- Segment Key Value List
- Summary Text
- Title Text
- US State
- Voice Signature
- Voice Signature System
The Date/Time control places a date and time field on a form. In Preview mode, this control appears as shown.
Once you have placed the control onto your form canvas, you can edit the field properties by clicking the pencil icon on the component. The field properties are described as follows.
Edit Mode Style
Edit Mode Style is the common property that allows you to select, edit, or add a style for this form control. For example, you may select "Text" from the selector, and click Add / Edit to change the style (e.g., text, font, color, etc.) of the date and time field displayed on the form.
Label is the name of this control that will be displayed on the form (e.g., "Today's date").
Hint text for empty field
This text input field is where you enter any text that you wish to display in this control's empty fields. The hint text indicates to the user what kind of text belongs in this field (e.g., "dd/mm/yyyy").
The data field is where you enter a specific variable or select a variable to get and insert data into the Date/Time field.
Select this checkbox to allow users to edit these phone number types.
Select this checkbox to require users to enter phone numbers in these fields. Note that Required is enabled only if the field is editable.
From the drop-down list, select one of the following display types:
- Date and Time
When you select a Display As type, the Display Format automatically changes to match your selection. For example, the Time display type is down with "hh:mm a" as its display format.
The display formats correspond to the display types:
- Date - MM/dd/yyyy
- Time - hh:mm a
- Date and Time - hh:mm a MM/dd/yyyy
- Custom - This starts with “hh:mm a MM/dd/yyyy” as a default value and remembers what is changed by the user.
You can indicate the initial value to be shown on the Date/Time control. This is optional.
Custom reporting field
The Custom reporting field is the custom reporting field created for your contact center (if any). Such a field is unique to your contact center, as it is different from any default fields. If you do not have any custom reporting fields, select None from the drop-down list.
Export in campaign results
Select this checkbox to export the data collected in the Date/Time field in your call center's campaign results.
Position in campaign results
Indicate the desired position (e.g., "1") for the data collected in the Date/Time field to be placed in campaign results.