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• 5.3

Contents

Salesforce.com Delete

The Salesforce.com Delete scenario block is the part of Salesforce.com Integration with Bright Pattern Contact Center. This block deletes the specified Salesforce.com (SFDC) object from the SFDC database.


Scenario Builder Salesforce.com Delete scenario block


Conditional Exits

The Salesforce.com Delete block may take one of the following conditional exits: Failed or No Data.

Failed

The Failed conditional exit is executed if the delete operation failed.

No Data

The No Data conditional exit is executed in the specified object is not found.


Settings

Title text

Title text is the name of the instance of the block. Enter a name in the text field and click the Update button at the bottom of the Edit pane. The new name of the block appears in the flowchart.

Object type name

Object type name is the type of the SFDC object to be deleted as defined in the SFDC application. It may be specified as an application variable in the $(varname) format.

Object ID

Object ID is the identifier of the SFDC object to be deleted as defined in the SFDC application. The Object ID may be specified as an application variable in the $(varname) format.

The code and the body of the received HTTP response is stored in local variables $(integrationResultCode) and $(integrationResultBody), respectively. For troubleshooting purposes, use the EMail or Internal Message block to obtain content of responses indicating a failed attempt to delete an object. For more information, see the description of the variable $(integrationResultBody).


Scenario Builder Salesforce.com Delete scenario block settings


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