From Bright Pattern Documentation
Jump to: navigation, search
This page contains changes which are not marked for translation.

• 5.2 • 5.3

Audience

The Supervisor Guide is intended for supervisors and managers of the Bright Pattern Contact Center-based call center who will use the Bright Pattern Contact Center applications to perform daily agent supervision and campaign management tasks. Readers of this guide are expected to be familiar with basic operations with Windows and Internet applications.



< Previous | Next >