AI and Bots
AI and Bot tutorials provide step-by-step instructions on how to create functional chatbots and integrate them into your contact center services.
Learn how to create chatbots, configure chatbot integration, and how to get your Bright Pattern scenarios to work with your integrated chatbots.
For more information about using the Contact Center Administrator application, see all Tutorials for Admins.
Integration Account Configuration
- How to Add a Bot or Chat Suggestions Engine
- Set up an Alterra Integration Account
- Set up an AWS Lex Integration Account
- Set up a Watson Assistant Integration Account