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< 5.3:Tutorials-for-admins‎ | Chat
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• 5.19 • 5.3 • 5.8


Contents

  • Administration Tutorials
  • Overview
  • AI and Bots
  • Chat
    • Overview
      • 1.1 Tutorials
        • 1.1.1 Configuration
        • 1.1.2 Launching Chat on Webpages
    • How to Add a Contact Tab
    • How to Configure Chat Services
    • How to Configure Web Chat
    • How to Remove the Call Option from Service Chat Sessions
    • How to Configure Proactive Offers
    • How to Use the Web HTML Snippet
    • How to Use Pass JavaScript Variables Through Web HTML Snippet
  • Configuration
  • Forms
  • Integrations
  • Lists
  • Phone Devices
  • Scenarios
  • Services
  • Voice

Chat Tutorials Overview

Chat tutorials show you how to enable chat/messaging capabilities for your contact center. You will learn how to set up chat services, place Bright Pattern's chat widget on your website, and more.

Tutorials

Configuration

  • How to Add a Contact Tab
  • How to Configure Chat Services
  • How to Configure Web Chat

Launching Chat on Webpages

  • How to Use the Chat Widget HTML Snippet
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