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• 5.19 • 5.3 • 5.8

AI and Bots

AI and Bot tutorials provide step-by-step instructions on how to create functional chatbots and integrate them into your contact center services.

Learn how to create chatbots, configure chatbot integration, and how to get your Bright Pattern scenarios to work with your integrated chatbots.

For more information about using the Contact Center Administrator application, see all Tutorials for Admins.


Bot Creation

Integration Account Configuration

Putting It All Together in Bright Pattern