- Workflow Builder Reference Guide Introduction
- AudienceWorkflow Builder Application
- Workflow Builder OverviewWorkflow-Building Exercises
- How to Solicit Post-Transactional Surveys via EmailWorkflow Blocks
- Assign Case to Agent
- Bright Pattern Create Object
- Bright Pattern Delete Object
- Bright Pattern Search Object
- Bright Pattern Update Object
- DB Execute
- Delete Internal Record
- Exception Handler
- Fetch URL
- Get Next Record
- Get User Configuration
- Internal Message
- Retrieve Internal Record
- RightNow Create Object
- RightNow Search
- RightNow Select Account
- RightNow Update Object
- Salesforce.com Delete
- Salesforce.com Insert
- Salesforce.com Search
- Salesforce.com Select Account
- Salesforce.com Update
- Send Message+
- ServiceNow Create Object
- ServiceNow Search
- ServiceNow Select Account
- ServiceNow Update Object
- Set Variable
- Start Another Workflow
- Transfer Case to Service
- Zapier Invoke Zap
- Zapier Select Account
- Zendesk Create Object
- Zendesk Search
- Zendesk Select Account
- Zendesk Update ObjectVariable and Expressions
- String Expressions
- Integer Expressions
- Floating Point Expressions
- Built-In Functions
The DB Execute workflow block provides a way for a workflow to execute SQL statements on a specified database. This block can be used to share data between workflows.
The DB Execute block may take one of the following conditional exits: Failed or No Data.
The SELECT statement successfully executed but did not return any records.
An error occurred during SQL statement execution. No error details are provided.
Title Text is the name of the instance of the block. Enter a name in the text field and the new name of the block will appear in the flowchart.
DB connection represents the desired database connection. See the other settings for details.
This is the name of the database connection. This name is shown in the DB Execute block connection selection menu. If no options are shown, click Manage DB connections to add new DB connections.
JDBC driver and connection string
Specify the JDBC driver and connection string that will be used to access this database. Note that templates are provided for some widely used DBMS systems.
Database username and password
Specify database access credentials.
The database connection selector allows the following operations:
- Add a new connection (Add New button).
- Edit and save the selected connection (Save button).
- Delete the selected connection (Delete button).
- Select the connection to be used in the DB Execute block (Select button).
- Clear the connection selected for the DB Execute block (Select None button).
- Close the window without changing the DB Execute block connection (Close button).
This is the SQL statement to be executed. SQL statements may use workflow variables. For example: SELECT id, name FROM customers WHERE phone=’$(item.from)’
For SELECT statements, the name of the retrieved recordset should be specified. This allows workflows to have more than one recordset and to choose the recordset to iterate on.
- The columns of the first retrieved record (if any) are stored in the workflow variables <recordset_name>.<column_name> (e.g., RS.id).
- The number of returned records is stored in variable <recordset_name>.__count__ (e.g., RS.__count__). Note the double underscores in front and after count; they are used to reduce the chance of confusing the name of this variable with a column name in a recordset.
- To iterate through the recordset, use the Get Next Record block.
- The number of records in the retrieved recordset is limited to 25.
The database connection is selected from a list of connections. Click the Manage DB connections button. The pop-up window will display all database connections defined in this workflow. For each connection, the following data should be defined: