From Bright Pattern Documentation
• 5.2 • 5.3
Contents
- Workflow Builder Reference Guide Introduction
- Purpose
- AudienceWorkflow Builder Application
- Workflow Builder OverviewWorkflow-Building Exercises
- How to Solicit Post-Transactional Surveys via EmailWorkflow Blocks
- Assign Case to Agent
- Bright Pattern Create Object
- Bright Pattern Delete Object
- Bright Pattern Search Object
- Bright Pattern Update Object
- Comment
- DB Execute
- Delete Internal Record
- Exception Handler
- Exit
- Fetch URL
- Get Next Record
- Get User Configuration
- Goto
- If
- Internal Message
- Log
- Retrieve Internal Record
- RightNow Create Object
- RightNow Search
- RightNow Select Account
- RightNow Update Object
- Salesforce.com Delete
- Salesforce.com Insert
- Salesforce.com Search
- Salesforce.com Select Account
- Salesforce.com Update
- Send Message+
- ServiceNow Create Object
- ServiceNow Search
- ServiceNow Select Account
- ServiceNow Update Object
- Set Variable
- Start Another Workflow
- Transfer Case to Service
- Wait
- Wait+
- Zapier Invoke Zap
- Zapier Select Account
- Zendesk Create Object
- Zendesk Search
- Zendesk Select Account
- Zendesk Update ObjectVariable and Expressions
- Variables
- String Expressions
- Integer Expressions
- Floating Point Expressions
- Built-In Functions
Goto
The Goto workflow block redirects the processing flow of the workflow to a specified destination in the flowchart.
To redirect the flow using this block, follow these steps:
- Add a Goto block to the desired location in the flowchart. The Workflow Builder will mark the block in red until you define a destination for it.
- Select the Goto block in the flowchart. The Edit Pane will display a copy of the flowchart.
- In the Edit Pane, click the desired Goto destination (i.e., the building block to which you want to redirect the flow using this Goto block).
The flowchart displays the new name of the Goto block, which indicates the location in the flowchart to which the block redirects the processing flow. The format of the name is Goto “[destination block title]”.
The Workflow Builder will highlight the Goto block in red if you remove its destination block during editing.
In the following example, a Goto block is used to redirect the workflow back to the beginning.
