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• 5.2 • 5.3

Transfer Case to Service

The Transfer Case to Service workflow block transfers the active case to a different selected service.


Transfer Case to Service workflow block


Settings

Title Text

Title text is the name of the instance of the block. Enter a name in the text field and the new name of the block appears in the flowchart.

Service

Service allows you to select from a drop-down menu the new service you want the case transferred to.


Transfer Case to Service workflow settings


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