Set up a Watson Assistant Integration AccountIntegrations with IBM Watson Assistant are enabled through [[Contact-center-administrator-guide/IntegrationAccounts | integration accounts]], which store the credentials of third-party services so that Bright Pattern Contact Center can access and work with them.Bright Pattern integrates with both IBM Watson Assistant--the latest version--and IBM Watson Assistant (Conversation)--the legacy version.Previously, Watson Assistant was called Watson Conversation, and credentials for Watson Conversation included username and password. IBM has since renamed it Watson Assistant and has changed replaced username and password credentials with API key. For backwards compatibility, our integration accounts still work with either type of bot.In this article, you will learn how to set up your Watson Assistant integration account and edit its properties.[[Tutorials-for-admins/HowtoAddBotChatSuggestionsEngine | Add a bot/chat suggestions engine integration account]], and select type '''Watson Assistant'''.[[File:Add-Bot-Account-1-53.PNG|450px|thumbnail|center|Bot/chat suggestions engine integration account types]]In the Properties dialog, enter the credentials of your IBM Watson Assistant bot instance as follows. This allows Bright Pattern to access your bot and use it in chat interactions.[[File:Watson-Assistant-1-53.PNG|450px|thumbnail|center|Watson Assistant bot/chat suggestions engine integration account properties]]The unique name of this integration account (any).By default, the type is “Watson Assistant” because you selected this type when adding the account.For example:'''https://gateway.watsonplatform.net/assistant/api/v1/workspaces/12a3ab45-b12b-1234-12a3-12d34aebe56c/message?version=2017-05-26'''Why do this?Our integration accounts support requests to the V1 runtime API using the /message method, where user input is sent to Watson Assistant to get a response. We also support requests to the V2 runtime API using the /message method.When the version parameter is appended to the end of the URL property, the proper version will accompany every API request, every time the integrated Watson Assistant is used in Bright Pattern chat services.The identifying number (string) of your Watson Assistant (Conversation) Skill (i.e., instance). Note that in IBM Watson, skills used to be called workspaces.The API Key (string) used to authenticate the service (e.g., “EEE-MTX13ZS1Ta4pD8qO4rmGP_SXR7HPB8IAAnPgTwKV”).The API key is either auto-generated for you or created manually in IBM Cloud.The maximum number of calls that can be done each day. This limit is here to keep your account from being charged for additional calls beyond the first 1,000 that are included in a free account.The maximum number of suggestions (e.g., 3) that can be delivered to the Agent Desktop during active chat interactions. Suggestions are the bot-generated replies that agents can select and use during chats.Click to be sure Bright Pattern Contact Center can connect to your Watson Assistant.If the credentials are invalid, go back to the Url property and make sure you’ve entered it exactly as explained. Test until you see the success dialog: "Account credentials appear to be valid."Click '''Apply''' at the bottom of the screen to save your account properties. Your Watson Assistant integration configuration is now complete.For more information on Watson Assistant, see: