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From Bright Pattern Documentation
< 5.8:Tutorials-for-admins‎ | Services‎ | OutboundMessagingCampaign
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• 5.19 • 5.3 • 5.8

Contents

  • Administration Tutorials
  • Overview
  • AI and Bots
  • APIs
  • Chat
  • Configuration
  • Forms
  • Integrations
  • Lists
  • Phone Devices
  • Scenarios
  • Services
    • Overview
    • Chat Service Configuration
    • How to Configure Email Services
    • Inbound Voice Service Configuration
    • Outbound Messaging Campaign Configuration
      • Overview
      • Prerequisites
      • Create a List
      • Create a Personalized Message
      • Prep Ahead for Replies
      • Calculate Campaign Duration
      • Upload the List
      • Configure the Outbound Messaging Campaign
      • Run the Campaign
      • Download the Campaign Results
    • Outbound Preview Campaign Configuration
    • List Leads Outbound Preview Campaign Configuration
  • Voice

Upload the List

Next, you will upload your list in the Contact Center Administrator application, section Lists. Lists may be uploaded as a file from the local file system, from a FTP/SFTP site, or created from a Salesforce.com SOQL query. As a reminder, lists may be in .CSV format or .TXT format. For more information, see section How to Upload a List.


Uploading a list



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