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From Bright Pattern Documentation
< 5.8:Tutorials-for-admins‎ | Services
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• 5.19 • 5.3 • 5.8

Contents

  • Administration Tutorials
  • Overview
  • AI and Bots
  • APIs
  • Chat
  • Configuration
  • Forms
  • Integrations
  • Lists
  • Phone Devices
  • Scenarios
  • Services
    • Overview
      • 1.1 Tutorials
    • Chat Service Configuration
    • How to Configure Email Services
    • Inbound Voice Service Configuration
    • Outbound Messaging Campaign Configuration
    • Outbound Preview Campaign Configuration
    • List Leads Outbound Preview Campaign Configuration
  • Voice

Services & Campaigns Overview

In this section, you will learn how to configure services (e.g., voice, chat, email, etc.) for your contact center. The tutorials in this section are meant to help you get services up and running quickly.

For more information, see the Contact Center Administrator Guide, section Services and Campaigns Overview.

Tutorials

  • Chat Service Configuration
  • How to Configure Email Services
  • Inbound Voice Service Configuration
  • Outbound Messaging Campaign Configuration
  • List Leads Outbound Preview Campaign Configuration
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