Class Hierarchy

This inheritance list is sorted roughly, but not completely, alphabetically:

[detail level 123]

CADAPI.AgentStateReason	Describes the reason for ACD Not Ready state
CADAPI.AudioNotification	Audio notification information
▼CBackgroundWorker
▼CADAPI.AgentSession	The agent session class. Manages connection to the server, authentication and transport. The AgentSession objects cannot be instantiated directly, create AgentPlace object instead
CADAPI.AgentPlace	Agent Place class. Derived from AgentSession and provides high level API functionality
CADAPI.Call	The class represents the voice call
CADAPI.CallParty	Class described the single party of phone call
CADAPI.Contact	Class describes single CRM Contact
CADAPI.DirectoryCategory	Class describes the directory category
CADAPI.DirectoryItem	Class described a single directory item
CADAPI.Disposition	Class describes the item disposition
CADAPI.Favorite	Class described a single item in the user's Favorites list
CADAPI.Item	Class describes one item (interaction) assigned to the user. This maybe phone call, chat session etc
CADAPI.ListRecordAddress	Calling list record address data
CADAPI.ListRecordData	Calling list record data
CADAPI.PhoneCapabilities	Class described the capabilities of the phone the user is logged in with
CADAPI.Recent	Class describes individual item in Recents list
CADAPI.Service	Class describes the Service object
CADAPI.Team	Class describes a team of users
CADAPI.User	Class describes single user
CADAPI.UserState	Describes user's state
CADAPI.Workitem	Outbound workitem data