ADAPI
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▼NADAPI | |
CAgentPlace | Agent Place class. Derived from AgentSession and provides high level API functionality |
CAgentSession | The agent session class. Manages connection to the server, authentication and transport. The AgentSession objects cannot be instantiated directly, create AgentPlace object instead |
CAgentStateReason | Describes the reason for ACD Not Ready state |
CAudioNotification | Audio notification information |
CCall | The class represents the voice call |
CCallParty | Class described the single party of phone call |
CContact | Class describes single CRM Contact |
CDirectoryCategory | Class describes the directory category |
CDirectoryItem | Class described a single directory item |
CDisposition | Class describes the item disposition |
CFavorite | Class described a single item in the user's Favorites list |
CItem | Class describes one item (interaction) assigned to the user. This maybe phone call, chat session etc |
CListRecordAddress | Calling list record address data |
CListRecordData | Calling list record data |
CPhoneCapabilities | Class described the capabilities of the phone the user is logged in with |
CRecent | Class describes individual item in Recents list |
CService | Class describes the Service object |
CTeam | Class describes a team of users |
CUser | Class describes single user |
CUserState | Describes user's state |
CWorkitem | Outbound workitem data |